Privacy Policy
Regal Pak
Online Catalog Custom Work Tips/FAQ Success Cases




Personal Information about You

We collect and store information that you enter into this Web site or that you provide to our customer service department, such information includes your name, shipping address, billing address, telephone number, email address.  We do not store your entire credit card information, only the last four digits of the credit card number will be stored for reference only.

Such information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new site features if you have opted to receive promotional information from us. .

 Like many Web sites, we use "cookie", which is a file stored on your computer. Cookie helps us to associate the visitor to the shopping cart content. Most browsers accept cookies automatically but allow you to disable them. We recommend that you enable cookie feature so that we can offer you a better shopping experience.

Non-personal Information

We may also collect non-personal information with our marketing partners, and others from time to time. Such information includes the number of users who visited our site at what time, and number of customers who bought a certain item or groups of items at a specific period. This information generally is in a aggregated form.

Information Sharing and Non-Sharing

We do not share with others any personal information that you provide to us through this Web site or through our customer service department, except when we need to engage third parties to perform services for us, as disclosed below.

Third parties provide key services to us, such as payment processing and authorization, fraud protection, order fulfillment and shipping, marketing. We authorize them to use this information only in connection with the services provided to us.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Regal Pak or any of our affiliates, business partners, customers or others.

Information Update and Protection

You can update your information any time at our web site by logging into your account. If you forget about your password, our web site can send you a temporary password to your email. It is recommended that you update the password at your earliest convenience.

 We use Secure Socket Layer encryption technology to collect information, and use encryption technology to store sensitive data, such as credit card number in the database.

Changes to this Policy

Regal Pak reserves the right to change this policy at any time. We may send out email notifications to our customers on file about the policy change. Please review this page periodically for changes. Your continued use of our site after the change to this policy will be deemed as your acceptance of the revised policy stated here.

Policy updated  September, 2012